Please, check the ‘Spam’ folder of your email inbox. Otherwise, contact us to make sure we have the correct email address on file.
If you have trouble receiving email communications from Hop2, please check whether our messages are redirected to your ‘Spam’ folder. (You may have the option to ‘whitelist’ our domain name in your inbox settings.) If that is not the case, give us a call so we can double-check our records and make sure there are no spelling errors. Alternatively, try using a different email account, if available.